Client Servicing Co-Ordinator
www.bydeluxe.com published a job post on its official LinkedIn page. The post is "Client Servicing Co-ordinator"
Job: Client_Servicing_ Co-ordinator
Position Title: Client_Servicing_Co-ordinator
Position Summary:
Under general supervision coordinates delivery of Warner Bros Discovery content to TV and Digital platforms. This includes managing air schedules, Client Onboarding, confirming all material costs, creating purchase orders (to be approved by the Line Manager) coordinating vendors, troubleshooting technical problems related to content deliverables, and ensuring timely delivery of content.
The role is heavily administrative therefore clear, concise communication, both in writing and verbal is a pre-requisite.
Main Duties of Client_Servicing_Co-ordinator
- Work closely with the Line Manager
in all day-to-day servicing activities, ensuring a clear flow of
communication.
- Work will involve the creation of
research reports, title-by-title asset research, movement of assets,
servicing of scripts, music cues, and subtitled files, liaising with
storage/duplication facilities, material costs to be confirmed upfront,
preparation of orders within our ordering system, communication with
Sales and clients and other internal departments, as required/requested by
the Client Servicing Team.
- Responsible for purchase order
creation and submission to Deluxe UK and Deluxe US
- Manage and coordinate
Onboarding workflow with Deluxe UK and Deluxe US.
- Work as part of a team within
UK Technical Operations and always ensure a constant flow of
communication on all aspects of servicing operations as relevant within
the group.
- Identify and report improvement
areas to workflows.
- Perform additional duties as assigned by Director, Client Servicing, and direct Line Manager.
What You Bring
- Proven, high-level knowledge of
broadcast material formats (tape/file/audio), duplication and distribution
processes, with prior employment experience within a media vendor,
broadcaster, or digital platform.
- A good knowledge of technical specifications including upgraded technology pertaining to worldwide distribution services
Desired Skills And Experience of Client_Servicing_Co-ordinator
- A-Level Standard
- Effective time management,
flexibility, and organizational skills.
- Excellent verbal and written
communication skills
- Clear thinking and
problem-solving
- Strong attention to detail and
ability to quickly adapt to written and verbal instructions
- Able to handle multiple
assignments and multi-tasks.
- Maintain confidentiality.
- Able to work effectively in a
fast-paced, stressful environment, and prioritize/schedule work
accordingly.
- Proficient computer skills,
(Windows MS Office - Outlook, Word, Excel), proficient in database usage
- Be Curious: Seek out
opportunities to learn, and who aren’t afraid to ask questions
- Own It: Be the driver, and take
accountability
- Embrace Change: The technology
landscape is ever-changing – we’re looking for people who are ready to
change along with it.
- Engage and Influence: Share your passion for technology, and develop great relationships with colleagues and collaborators
About The Company
Deluxe is a global leader in media and entertainment services for film, video, and online content. Since 1915, Deluxe has been the trusted partner for the world’s most successful Hollywood studios, independent film companies, TV networks, exhibitors, advertisers, and others, offering best-in-class solutions in post-production, distribution, asset and workflow management, and cloud-based technologies.
With headquarters
in Los Angeles and offices around the globe, the company employs over 3,000 of
the most talented artists, developers, and industry veterans worldwide. For
more information, please visit www.bydeluxe.com
